Shipping policy
Delivery Information
At G Decor, we aim to provide reliable and efficient delivery services for all our customers. Below are the details of our delivery options:
UK Standard Delivery
- Cost: £3.50 for orders under £75; free for orders over £75.
- Delivery Time: 3-5 working days from the date of order placement.
- Delivery Days: Monday to Friday (excluding public holidays).
- Order Cut-off: Orders must be placed before 11:00 AM.
- Tracking: Fully trackable with a tracking link emailed to you once dispatched.
UK Next Working Day Delivery
- Cost: £6.99.
- Delivery Time: Next working day.
- Delivery Days: Monday to Thursday (excluding public holidays).
- Order Cut-off: Orders must be placed before 1:00 PM, Monday to Thursday.
- Availability: This option is not available for Scotland, Northern Ireland, Channel Islands, or the Isle of Man.
- On the Day of Delivery: Delivery will be attempted between 7:00 AM and 10:00 PM. A signature may be required. If delivery is missed, a calling card will provide further instructions for re-delivery or collection.
International Delivery Services
Europe
- Cost: £12.99.
- Delivery Time: 5-10 working days.
USA
- Cost: £14.99.
- Delivery Time: 5-10 working days.
Australia
- Cost: £18.99.
- Delivery Time: 10-15 working days.
All international orders are fully trackable, and additional customs or import duties may apply based on your location.
Additional Information
1. Tracking Your Order
All deliveries are fully trackable. A tracking link will be emailed to you once your parcel leaves the warehouse, and you can also view tracking information through the ‘My Account’ section.
2. Missed Deliveries
If you’re unavailable during delivery, the courier may leave a calling card with instructions for re-delivery, collection, or confirmation of delivery to a safe location or neighbour.
3. Delivery Exclusions
Unfortunately, we are unable to deliver UK Next Day to the following areas:
- Scottish Highlands: AB, IV, KW, PH17-PH50, PA80.
- Scottish Islands: HS1-9, IV, KW, ZE.
-Channel Islands & Scilly Isles: GY, JE, TR.
- Ireland & Northern Ireland: All postcodes.
- Isle of Man & Isle of Wight: All postcodes.